Returns and Exchanges

At Keep Smiling, we want you to be completely happy with your purchase. If you are not satisfied for any reason, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely place the products in their original packaging, ensuring all tags are attached and the items are in unused condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and tape it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until we notify you that your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing